UX Designers: 6 Traps to Recognize and Avoid
I’ve worked with dozens of user experience designers in my role as a design leader for firms like Whirlpool, Microsoft and Roku. When I reflect on what distinguishes the best designers from the also-rans, it’s not just their experience and skills that come to mind. The best designers actively create a design-friendly work environment that […]
Professional “Soft” Skills Matter
I was invited to be the keynote speaker at San Jose State University’s UX Association 2nd annual event (Apr 18, 2015). The title of my presentation was “Roles, Values, and Process”, and it was about the importance of “soft” skills within a corporate environment. Many designers (especially new graduates) focus mostly on technical design skills, not […]